Delivery & collection
Pizza delivery and collection in Croydon
Fireaway Pizza Croydon runs two ways: we deliver to addresses in the local area, or you collect from 142 High Street, CR0 1ND. This page explains how each option works, how to check whether your address is covered, and what affects how long an order takes.
How delivery works
You place an order online, the kitchen makes it, and it goes out to your address. The delivery area covers the streets around our High Street shop rather than the whole of South London, so the first thing worth doing is confirming your postcode is inside it. If it is, you order as normal. If it is not, collection is the alternative.
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Choose
Build your order from the full menu and pick delivery or collection at the point of ordering.
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Cook
The same kitchen handles both routes, so a collection order and a delivery order leave the oven the same way.
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Collect
Or it goes out to your address if your postcode sits inside the local delivery area.
Checking your delivery area
The delivery zone is local to Croydon. If you are unsure whether your address is inside it, ask before you order rather than after. The contact page has the phone number and a form, and a quick check takes less time than a cancelled order. Addresses just outside the zone can usually collect instead.
What affects delivery time
Timing depends on two things: how busy the kitchen is and how far you are from the shop. A quiet evening close to High Street is not the same as a busy Friday further out. We would rather give you a realistic idea than a promise that does not hold. If timing matters for a specific occasion, say so when you order or check with the shop first.
How busy the kitchen is
On a busy evening every pizza takes a little longer to leave the oven, which pushes the whole run back. Weekend evenings and holiday periods are usually the ones to watch.
How far you are from High Street
Addresses a few minutes away sit in a different bracket from those further into the outer part of the zone. If your address is right at the edge, plan in a little extra.
Conditions on the route
Rain, roadworks and heavy town traffic slow a delivery down. None of it changes what we cook, but it does change how long the trip takes.
One kitchen, two ways to get your pizza in Croydon.
Both routes use the same menu and the same ovens at 142 High Street. Nothing about the recipe changes because you chose delivery over collection.
Collection from High Street
Collection is simple. You order, come to 142 High Street, and take it away. It is usually the fastest option if you are already in central Croydon, since there is no delivery leg to account for. It also removes any question about whether your address is in the delivery zone. If you work nearby, it fits a lunch break or the end of the day.
- Where to collect
- 142 High Street, Croydon, CR0 1ND
- Opening hours
- Monday to Sunday, 11:00 – 23:00
- Questions before ordering
- +44 20 8686 1234
- Other enquiries
- [email protected]
Ordering for a group or an office
Larger orders take a little more planning. Agree on the pizzas and toppings before you start, since building several custom pizzas one at a time is slower than ordering a set. For delivery, confirm the address is inside the zone first.
Settle the list first
Write down the pizzas before anyone opens the menu. A fixed list goes through the kitchen faster than a round of individual choices.
Delivery or one pickup
For collection, one person can pick the whole order up from High Street. Either way, getting the list settled early makes the rest straightforward.
Which option suits your order
Delivery works well when
- Your postcode sits inside the local zone.
- A household is ordering in the evening.
- You would rather not leave the house.
- Nobody is free to drive to High Street.
Collection works well when
- You are already in central Croydon and want the shortest wait.
- Your address falls just outside the delivery zone.
- You are heading home past the shop and can time the pickup.
- You want to set the exact moment the pizza is ready.
There is no single right answer, and both routes use the same menu and the same kitchen.
| What to compare | Delivery | Collection |
|---|---|---|
| Address check | Postcode must fall inside the local zone. | No zone to check at all. |
| Time to think about | Cooking time plus the trip to you. | Cooking time plus your walk or drive in. |
| Best fit | Evening orders at home. | Lunch breaks and pickups on the way through town. |
| Large orders | Confirm the flat or office address first. | One person carries the whole order back. |
Placing an order
Everything starts from the menu. Choose your items, then select delivery or collection at the point of ordering. The process is the same for both, and the main difference is the address step. If you are a first-time customer, it helps to have your postcode and a contact number ready before you begin.
Payment
Payment options are confirmed as part of the order rather than assumed in advance. If you want to know what is available before you start, ask the shop and we will tell you plainly. This avoids any surprise at the end of the process. It is a short question with a short answer.
Order for collectionDelivery-only versus shop-based pizza
The UK pizza market includes delivery-focused operations and restaurant-led chains, and they behave differently. A restaurant-led chain cooks for people sitting in, which shapes how its food travels. A shop like ours cooks for takeaway and delivery from the start. That does not make one better than the other, but it does mean the pizza is built with a journey or a short wait at the counter in mind.
When something goes wrong
If an order is late, wrong, or does not arrive, contact the shop directly. Use the phone number or the form on the contact page and give the details of the order. It is handled faster with a conversation than with a written complaint left for later. This applies to delivery and collection alike.
Questions we get asked
Short answers to the things people check before ordering. More detail sits on the FAQs page.
Read the full FAQsHow do I know if I am in the delivery area?
The zone is local to Croydon. Ask via the contact page before ordering and we will confirm whether your address is covered.
Can I collect instead of having it delivered?
Yes. Collection is from 142 High Street, Croydon, CR0 1ND.
How long does delivery take?
It depends on kitchen workload and distance from the shop. Ask when you order if timing matters.
What payment methods are accepted?
Ask the shop before you order and we will tell you which options are available.
Ready when you are.
Check your postcode, pick your pizzas, and choose delivery or collection at 142 High Street, Croydon, CR0 1ND.