Contact the Croydon shop

Contact Fireaway Pizza Croydon

Use this page to reach the shop at 142 High Street, Croydon, CR0 1ND. Questions about delivery areas, allergens, or an existing order are best handled by phone or through the form below — whichever suits you.

The quickest answer usually comes from a phone call. If you would rather write, the form reaches the same kitchen, and messages are read by the people who make and send the pizzas.

Shop details

Address
142 High Street
Croydon, CR0 1ND
United Kingdom

Opening hours

Monday to Sunday

11:00 – 23:00

Hours can change on busy days, so a quick call before travelling keeps you right.

Phone first for anything urgent. The form is for everything else.

Delivery questions, allergen checks, feedback on an order — both routes go to the same small team in Croydon. Below you will find what each one is best for, how to make a message easy to answer, and where to find us.

Three ways to get an answer

Each route below suits a different kind of question. Pick the one that matches what you need, and you will usually have an answer on the same call or in the first reply.

Phone the shop

The quickest way to get an answer is to call +44 20 8686 1234. Questions about delivery, ingredients, and timing are usually sorted in a single call.

If the kitchen is busy, there may be a short wait, so calling outside peak meal times helps. Late afternoon is a good moment, and anything about a collection is best confirmed while someone is free to check the kitchen for you.

Call +44 20 8686 1234

Write to us

Prefer to keep it in writing? The form below reaches the same shop, and so does [email protected]. Handy when you want a record of what you asked.

A message is best for questions that aren't time-critical: menu details, allergen checks, or a note about a past order.

Check the menu

For toppings, prices, and current availability, the menu is the fastest reference — it reflects what the kitchen is offering right now.

Delivery & collection

Not sure whether we reach your street? The delivery and collection page explains how each option works. If your postcode isn't covered, mention it when you get in touch and we will confirm.

A pizza being lifted from the oven onto a board at the Croydon shop

Counter, oven, board — this is where your order starts.

Where we are

The shop is at 142 High Street, Croydon, CR0 1ND. If you are collecting an order, this is the address to come to. High Street runs through the middle of Croydon, and the shop sits at street level — easy to spot on foot or by bus.

If you are checking whether delivery covers your address, mention your postcode when you get in touch and we will confirm. Postcodes well outside the immediate Croydon area may not be covered, and a two-minute call settles it before you order.

Collecting? Use the address above in any route planner. Deliveries are handled through the menu.

What to include in a message

The clearer the message, the faster the reply. A specific question gets a specific answer — here is what helps most for each kind of enquiry.

An order question

Give the order details and what went wrong or what you need. The order time, the items, and whether it was delivery or collection all help us find it quickly.

An allergen question

Say which item you are asking about so we can check properly rather than answer in general terms. Naming the pizza or side is what makes the answer usable.

Anything else

A sentence or two is enough for general enquiries — opening hours, a question about a collection, or feedback about a recent order.

Opening hours

The shop opens Monday to Sunday, 11:00 – 23:00. Hours can vary on very busy days, so the most reliable approach is to call before travelling or ordering if timing matters.

Monday – Thursday
11:00 – 23:00
Friday
11:00 – 23:00
Saturday
11:00 – 23:00
Sunday
11:00 – 23:00

Planning a collection? A quick call confirms whether the kitchen is open. For delivery, ordering through the menu will reflect what is currently available.

Feedback

If something was not right, tell us. Feedback about an order or a delivery is read by the shop, and it is the most direct way to get an issue looked at.

Equally, if you want to ask about a specific item or how something is prepared, that counts too. Both go to the same place — the people who cooked and packed the order.

Send your feedback

Use the contact form

If you would rather write than call, the form on this page reaches the shop. Include enough detail for us to answer properly: what you are asking about, and any relevant order information.

We read every message, and a specific question gets a specific answer faster than a general one. Reply times depend on how busy the shop is — for anything urgent, call rather than use the form.

  • Replies are read during opening hours, Monday to Sunday, 11:00 – 23:00.
  • Mention your postcode if the question is about delivery coverage.
  • Urgent or time-sensitive? Call +44 20 8686 1234 instead.

Choosing a topic helps route your message to the right answer faster.

The more specific the message, the faster we can check and reply.

We use your details only to answer your question. See our Privacy Policy for details.

Quick answers

The questions we get most often, answered plainly. If yours is not here, call the shop or send a message and we will help.

See all FAQs
What is the shop address?

142 High Street, Croydon, CR0 1ND. Come to this address if you are collecting an order.

What is the phone number?

+44 20 8686 1234. Calling is the fastest route for anything time-sensitive.

How quickly will I get a reply to a form message?

Reply times depend on how busy the shop is. For anything urgent, call rather than use the form — a phone call reaches the kitchen directly.

Can I ask about allergens?

Yes. Say which item you are asking about so we can check the details properly rather than answer in general terms.

Evening light spilling from the shop onto a Croydon high street pavement

Hungry now? Start with the menu.

Browse what the Croydon kitchen is making today, then order for delivery or collection. Any question along the way is one call or one message away.